Terms and Conditions

Introduction

These Terms and Conditions cover your use of our crypto casino platform and everything connected to it. By visiting our site or setting up an account, you’re agreeing to be bound by what’s written here. If you don’t accept these terms, you shouldn’t continue using our services. Our platform operates under a license issued by the Curaçao gaming authority, providing licensed online gaming services. We can update these terms at any point, and changes take effect as soon as they’re published. Continuing to use the platform after an update means you’ve accepted the changes.

Your Obligations as a Player

By using our services, you’re confirming the following:

• You’re at least 19, or the legal gambling age where you live, whichever is higher
• You’re legally able to enter into binding agreements
• You don’t live in a location where online gambling isn’t allowed on our platform
• You won’t use a VPN or proxy to hide or fake your actual location
• You’re the rightful owner of any payment method used for deposits or withdrawals
• You’ll make payments honestly and won’t dispute or reverse legitimate transactions
• You understand gambling carries risk and you could lose money you deposit
• You’re playing for your own entertainment, not for someone else or for business purposes
• You won’t try to manipulate the platform or take advantage of system flaws
• You understand that crypto transactions can’t be undone once made

Restricted Locations

People living in the following places aren’t permitted to use our services:

• The United States and its territories
• Bonaire, Sint Eustatius, Saba, Aruba, Curaçao, and Sint Maarten
• Australia and its territories
• Austria
• Germany
• The United Kingdom
• Spain

Activities That Aren’t Allowed

• Opening multiple accounts, or using an account on someone else’s behalf
• Moving funds between player accounts
• Using bots, automated tools, or scraping software
• Colluding with other players or acting fraudulently
• Trying to manipulate odds, exploit bugs, or gain an unfair edge
• Buying, selling, or transferring accounts
• Using the platform for money laundering or other illegal purposes
• Misusing promo codes or bonuses across multiple accounts

Registration and Account Management

To use our services, you’ll need to register with accurate details – a valid email, your full name, date of birth, and home address. We can turn down a registration without giving a reason. Only one account is allowed per person; having more than one leads to account closure and loss of any funds. Email verification is required before you can deposit or play.

Keep your password private and secure. We’d recommend changing it regularly and turning on two-factor authentication where it’s available. You’re responsible for everything that happens under your account, including any unauthorized use. If you think your account has been compromised, get in touch with our support team right away.

We can close or suspend an account without advance notice if we suspect a breach of these terms, fraud, or if there’s a security concern. We can also ask for extra verification documents at any time, and your account may be limited until that’s sorted out.

Deposits, Withdrawals, and Payments

Making Deposits

Deposits need to come from a crypto wallet registered in your own name. The minimum deposit is $10 in value, using supported currencies such as Bitcoin, Ethereum, Litecoin, or USDT. Funds show up right after the blockchain confirms them. Every deposit needs to be wagered at least once before it can be withdrawn. Funds from illegal sources aren’t accepted, and anything suspicious gets reported to the relevant authorities.

Making Withdrawals

The minimum withdrawal is $15 per transaction, except when closing an account, where the full balance can be withdrawn. There’s no fee as long as your deposit has been wagered at least once. Withdrawals go back to the same wallet used for the original deposit. We can ask for identity checks, proof of address, or payment verification before processing a withdrawal. First withdrawals, and any withdrawals totaling over $2,000, require full identity verification. Once approved, withdrawals usually process within 10–30 minutes, though verification itself can take 24–72 hours.

Reversing a payment or filing a chargeback leads to immediate account closure, loss of funds, and possible legal consequences. Your account isn’t a bank account and doesn’t earn interest. We’re not responsible for blockchain delays or price changes in crypto during a transaction.

Identity Verification

We can ask you to confirm your identity and location at any point. This usually means a government-issued photo ID (passport, driver’s license, or national ID), proof of address from within the last 3 months, and a selfie holding your ID. While this is being reviewed, your account gets a temporary status with limits: deposits capped at €500 total, and no withdrawals allowed.

You’ll need to submit documents within 72 hours of being asked, and review can take up to 7 business days. Not providing what’s asked, submitting fake documents, or failing verification results in permanent account closure and loss of all funds. We can restrict access or freeze your account until this is resolved.

Documents need to be current (not expiring within 3 months), clearly readable, show a name matching your account, confirm you’re over 19, and show you live somewhere that isn’t restricted. We work with outside verification services to check authenticity and may ask for more if something doesn’t add up.

Bonuses and Promotions

All bonuses come with their own conditions and wagering requirements. Misusing promo codes – like using the same one on multiple accounts, or gaming the system – results in loss of all funds, winnings, and bonuses. The maximum you can withdraw from a welcome bonus is $50. For other promo and referral codes, the most that can move to your normal balance once wagering is complete is also $50, with anything above that forfeited.

You can’t top up a deposit bonus with more deposits – doing so cancels your eligibility for any pending bonus. Restrictions tied to a promo code lift once the bonus balance is fully used or withdrawn. Wagering contributes differently by game: slots count 100%, table games 10%, live dealer games 5%. Bonuses and related winnings can be voided if these terms are broken.

Responsible Gaming and Self-Exclusion

Gambling should stay entertainment, nothing more. If it stops being enjoyable, stop right away, and never bet more than you can afford to lose. If you feel you’ve lost control, you can start self-exclusion through the Responsible Gambling link in our site footer. It begins with a mandatory 24-hour cooldown, confirmed by email, after which you’ll be offered longer exclusion options.

Starting self-exclusion means agreeing not to open new accounts, deposit, or place bets during that period. This is entirely your own choice, and we hold no liability for losses during that time. Once active, self-exclusion can’t be reversed under any circumstances – that’s a firm part of how we approach player protection.

Game Rules, Errors, and Disputes

If there’s a system error or technical malfunction, any affected bets are voided. Let us know right away if you spot an error or discrepancy. We can void bets placed at clearly wrong odds or after an event has already started. Posted results become final after 72 hours, with corrections only made within that window for genuine human error, system error, or mistakes from the original data source.

Disputes need to be raised within 3 days of a bet being settled – nothing will be considered after that. It’s on you to check your own account activity after each session; we’re not responsible for missed or duplicate bets. If we find evidence of manipulation or abuse, we’ll investigate fully, and confirmed violations lead to loss of all funds and permanent closure of the account.

We can refuse, limit, or cancel any bet for any reason, including ones that look designed to get around betting limits. Minimum and maximum bet amounts can change at any time without notice, and we can adjust limits on individual accounts based on betting patterns.

Limitation of Liability

To the extent the law allows, we won’t compensate you for foreseeable loss or damage unless we’ve broken a legal duty. We’re not liable for problems caused by your own actions, third-party issues like internet or device problems, or events outside anyone’s control. Our total liability, if any, won’t go beyond the value of the bets placed through your account for that specific transaction, or €500, whichever is smaller.

We’d recommend checking that our services work properly with your device and keeping antivirus software up to date. We’re not liable for issues caused by events beyond reasonable control – natural disasters, trade disruptions, power outages, government action, or telecom failures. You agree to cover any costs or losses that come from your own fraud, dishonesty, criminal activity, or breach of these terms.

Intellectual Property

We own all rights to our platform – the technology, software, systems, odds, branding, and web address. Using our intellectual property without permission can lead to legal action. You’re not allowed to use tools, manual or automated, to monitor, copy, or scrape our content. You get a limited, non-exclusive, non-transferable right to use our services for personal, non-commercial purposes. You can’t modify, publish, reproduce, or build on our content without written permission from us.

Complaints and Dispute Resolution

For any question or complaint about these terms, contact our support team using the email tied to your account. We’ll aim to respond within a few days and resolve most matters within 28 days of receiving them. If support can’t reach a resolution, it gets passed up to management.

If internal resolution doesn’t work, you can file a complaint with our licensing authority, Gaming Services Provider N.V., in Curaçao. We take no responsibility for how complaints are handled or resolved through that process.

Governing Law and General Terms

These terms are governed by the laws of Curaçao. If translated versions differ, the English version takes priority. These terms are the complete agreement between you and us, replacing any earlier communication. They stay in effect while you use our services and continue to apply even after your account is closed.

We can pass our rights and responsibilities to another party without needing your permission. You can’t do the same without our written agreement. If any part of these terms turns out to be unenforceable, it’ll be adjusted as little as possible, and the rest stays valid. Any exception to these terms only counts if we’ve confirmed it in writing.

Contact Information

For any question, request, or concern about these Terms and Conditions, reach out to our support team. We’re available around the clock to help.

Acknowledgment and Acceptance

By using our services, you’re confirming that you’ve read, understood, and agreed to these Terms and Conditions in full. You’re giving up any future claims against what’s stated here. If any part of this doesn’t sit right with you, please stop using the platform.